Customer Service Representative/Dispatcher
Posted 1 year ago
| Support the day-to-day operations, focusing on internal/external customer service to deliver the highest level of service that meets and exceeds our department standards and service guarantees. |
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Training or Expertise
- +3 years of customer service experience or Dispatch Experience for USA companies
Experience
- Desirable customer service experience with logistics or transportation.
REQUIRED SKILLS
| Excellent verbal and written communication skills |
| Coachable: You know there’s always room for improvement. You seek out constructive criticism and opportunities for growth |
| Organize your own work schedule each day in line with changing priorities. |
| Excellent Attitude: Diligent and positive attitude, willing to go the extra mile and risks while being a team player and you are resilient in the face of challenges |
| Critical thinker with a strong analytical skillset |
| Listening skills |
| Creative: Tailoring the right solution for a variety of customer requests |
| Record keeping and data entry |
| Must thrive on change and problem-solving, handles stressful situations calmly, and multitasks |
| Ability to work in a fast-paced environment |
WAGE COMPENSATION
Salary: $1,100 (USD) Monthly
Monday to Friday from 3:30 PM EST to 11:30 PM EST
Internet and computer expenses will be an employee’s responsibilities.
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