Jobs in the United States

ROADS JOBS

Customer Service Representative

Posted 4 months ago
A customer service representative, or CSR, will act as a liaison, provide product/services information, and resolve any challenges or questions that our customers might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. They help gather and share customer feedback. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.

Our goal is a CSR that ensures excellent service standards, responds efficiently to customer inquiries, and maintains high customer satisfaction.

See All Details Here: Click Here

APPLY HERE: SEND RESUME

Training or Expertise

  • High English level (Well spoken, well written) minimal accent Speaking. Strong Microsoft Office skills
  • Strong Microsoft Office skills

Experience

  • +2 years of Proven experience working as Customer Service Representative for USA -based companies
  • 2 years of Experience with CRM systems
  • Desirable customer service experience with IT support, or Apps support.

REQUIRED SKILLS

Proven customer support experience or experience as a client service representative
Highly responsible and self-motivated
Disciplined worker who can stay focused and engaged while working from home
Strong phone contact handling skills including active listening and patience
Familiarity with CRM systems and practices
Solid knowledge of Microsoft Office
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively.
Flexible and willing to help as needed in other areas of the business
Administrative management careers, or a Degree in Communications, or related fields
Excellent Attitude: Diligent and positive attitude, willing to go the extra mile and risks while being a team player and you are resilient in the face of challenges
Critical thinker with a strong analytical skillset
Creative: Tailoring the right solution for a variety of customer requests
Record keeping and data entry
Must thrive on change and problem-solving, handles stressful situations calmly, and multitasks
Ability to work in a fast-paced environment

WAGE COMPENSATION

Salary: $1,300 (USD) Monthly 

Full-time job, Monday- Friday 9 am- 6 pm Eastern Time

However, as an exempt employee, you may be required to work beyond these hours from time to time to fulfill your responsibilities as may be necessary.

Internet and computer must be covered by the employee

Job Features

Salary

$1,300 USD (monthly)

Schedule

Monday to Friday from 9:00 AM – 6:00 PM EST

Job Experience

2+ years

Apply Online

leave your comment


Your email address will not be published. Required fields are marked *

Uploading